The Future. Walmart has announced several innovations at CES, including an AI-powered way to ensure that you never run out of groceries. Coupled with its expansions into drone delivery, AR-enabled clothing try-ons, and chatbot assistants, Walmart may be evolving into a low-key tech powerhouse.
Personal AI shopper
Walmart wants to make grocery runs a thing of the past.
- The retailer’s InHome Replenishment service ($20/month) is rolling out a new feature that not only tracks when you’re running out of items but also taps a delivery person to drop them off directly into your fridge.
- The service employs AI to predict customer usage of items and keep things constantly stocked… and maybe even start to make your grocery list for you based on your dining habits.
The feature is part of Walmart’s larger push into AI, including a chatbot on its iOS app that lets people generate shopping lists based on queries like, “What do I need for a Super Bowl party?,” and another chatbot for employees dubbed “Ask Sam” to help with customer questions.
The hope: never leave Walmart without everything you need.